The Village Vet FAQs
Your Local Vet Specialists on the North Shore Sydney
Below is a list of frequently asked questions to help you.
If you are still unsure please contact one our clinics for guidance.
Take a photo of the tick with a ruler next to it so we can determine size. If you have tick twisters use these to remove the tick. Otherwise come in and let us remove it or just take it off with your fingers. Contact us to make an appointment. It may not be an emergency but if your dog is not on adequate tick prevention then it may well have another tick also. We suggest you search your pet and bring it to the vet for evaluation. Sometimes the signs of tick paralysis are delayed so even though you have removed the tick, your pet may start to show signs in the next 12-24hrs. Better to contact us sooner rather than later.
Try to determine what type of chocolate your dog has eaten: What percentage of cocoa and how many grams. If you know your pet’s weight that also helps. Phone us and our staff will calculate whether this is significant or not. If your pet has eaten a large amount of chocolate (especially dark chocolate >70% cocoa) it is likely you will need to come straight down to the clinic for us to make your dog vomit as soon as possible. Do not delay!
It depends what the sutures are holding. In most circumstances there is another layer of dissolvable sutures just under the skin so it is likely that this is not an emergency. I suggest you ring us to evaluate. If we are closed you can ring the after-hours clinic for advice. Most often this is not an emergency but something worth seeing at least the next day or later the same day so we can tidy things up.
Don’t panic. If your dog is unwell and has other symptoms make an appointment with us. If, however your pet is happy and well you might want to see if there is anything obvious in the vomit, skip one meal and ensure that your pets worming and tick prevention is all up to date. If there is more than one vomit best to give us a call for advice.
Try to think what you may have fed your pet that could have caused a tummy upset. It might be best to skip one meal and feed something bland like a tin of the Hills I/D food or some chicken and rice. Check your pets worming is up to date. If the diarrhoea persists call us to make an appointment.
NO. Flea shampoos dry the skin and make your pet even more itchy. There are much better shampoos to wash your pet with. We like the PAWS range of shampoos with a neutral ph and added ceramides. There are lots of very good flea and tick medications. Ask our staff for advice. It may not be fleas. Food, pollen and grass allergies are also a possibility. If your pet is itchy all the time or chewing its feet and rubbing its bottom then it is time to see your vet. Sometimes itchy dogs also have itchy ears and shake their head frequently.
We offer cat boarding. The Village Vet has a total of 14 luxury, purpose-built cat condos onsite where cats are cared for by our very own staff. We have six condos in Pymble and eight in Killara.
We do not offer dog boarding, however you can drop your dog at either of our practices for Hanrob collection.
We provide a comprehensive range of veterinary services, including wellness exams, vaccinations, dental care, surgical procedures, diagnostic testing, and more. Our team is dedicated to ensuring the health and well-being of your pets of all ages.
Please head to our Services Page on our website for full details of what we can offer you and your pet.
You can schedule an appointment by calling our office during regular business hours. Alternatively, you can use our online appointment scheduling system available on our website.
Please bring your pet’s medical history, any relevant documents, and a list of current medications. If your pet has any specific health concerns or symptoms, make a note of them to discuss with the veterinarian.
Yes, you can request a specific veterinarian when scheduling your appointment. While we will do our best to accommodate your preference, it may depend on availability.
Yes, we are equipped to handle pet emergencies during regular business hours. If you have an after-hours emergency, we recommend contacting Northside Emergency Veterinary Services on 9452 2933 or the animal hospital closest to you.
Regular wellness exams are essential for your pet’s health. We typically recommend annual check-ups for adult pets and more frequent visits for seniors or pets with specific health concerns. Your veterinarian will provide personalised recommendations based on your pet’s needs.
While we do not offer grooming services, we can recommend local grooming facilities. We focus on veterinary medical care, including preventive care, diagnostics, and treatment.
You can request prescription refills by contacting our office.
Yes, we have experience in treating a variety of pets, including exotic animals. Please inform us about your exotic pet when scheduling an appointment, so we can ensure the appropriate veterinary care.
The frequency of professional dental cleanings depends on your pet’s individual needs. Some pets may require annual dentals or less, while others may need more frequent attention. Your veterinarian will provide personalised recommendations based on your pet’s oral health.
Watch for signs such as bad breath, swollen or bleeding gums, difficulty eating, drooling, or changes in behaviour. If you notice any of these signs, book in for a dental consultation.