Frequently Asked Questions

Your Local Vet Specialists on the North Shore Sydney.

Below is a list of frequently asked questions to help you.

If your still unsure please contact one our clinics for guidance.

IF HAVE JUST FOUND A TICK ON MY PET. WHAT DO I DO?

Take a photo of the tick with a ruler next to it so we can determine size. If you have tick twisters use these to remove the tick. Otherwise come in and let us remove it or just take it off with your fingers. Contact us to make an appointment. It may not be an emergency but if your dog is not on adequate tick prevention then it may well have another tick also. We suggest you search your pet and bring it to the vet for evaluation. Sometimes the signs of tick paralysis are delayed so even though you have removed the tick, your pet may start to show signs in the next 12-24hrs. Better to contact us sooner rather than later.

WHAT DO I DO IF MY DOG HAS EATEN CHOCOLATE?

Try to determine what type of chocolate your dog has eaten: What percentage of cocoa and how many grams. If you know your pet’s weight that also helps. Phone us and our staff will calculate whether this is significant or not. If your pet has eaten a large amount of chocolate (especially dark chocolate >70% cocoa) it is likely you will need to come straight down to the clinic for us to make your dog vomit as soon as possible. Do not delay!

Check Toxity Calculator 

MY PET HAS PULLED OUT SOME SUTURES (STICHES)? DO I NEED TO RUSH IT TO THE CLINIC?

It depends what the sutures are holding. In most circumstances there is another layer of dissolvable sutures just under the skin so it is likely that this is not an emergency. I suggest you ring us to evaluate. If we are closed you can ring the after-hours clinic for advice. Most often this is not an emergency but something worth seeing at least the next day or later the same day so we can tidy things up.

MY DOG HAS VOMITED. WHAT DO I DO?

Don’t panic. If your dog is unwell and has other symptoms make an appointment with us. If, however your pet is happy and well you might want to see if there is anything obvious in the vomit, skip one meal and ensure that your pets worming and tick prevention is all up to date. If there is more than one vomit best to give us a call for advice.

MY DOG HAS DIARRHOEA? WHAT DO I DO?

Try to think what you may have fed your pet that could have caused a tummy upset. It might be best to skip one meal and feed something bland like a tin of the Hills I/D food or some chicken and rice. Check your pets worming is up to date. If the diarrhoea persists call us to make an appointment.

MY DOG IS ITCHY? SHOULD I GIVE IT A FLEA SHAMPOO?

NO. Flea shampoos dry the skin and make your pet even more itchy. There are much better shampoos to wash your pet with. We like the PAWS range of shampoos with a neutral ph and added ceramides. There are lots of very good flea and tick medications. Ask our staff for advice. It may not be fleas. Food, pollen and grass allergies are also a possibility. If your pet is itchy all the time or chewing its feet and rubbing its bottom then it is time to see your vet. Sometimes itchy dogs also have itchy ears and shake their head frequently.

First time to a Village Vet Clinic

We want to ensure your first time experience with our clinics is fuss free, its why we have a guide for first time visitors to our clinics.

1

Book Appointment

Simply book an appointment at your preferred clinic location either West Pymble of Killara

2

Complete Registration Form

So we can best serve you and your pet, we would like you to complete a registration form

3

Meet & Greet

We look forward to welcoming you to our clinic and caring for your pet

The Village Vet Details

The village vet clinics located on the North Shore of Sydney in Killara and Pymble, servicing the areas of Gordon, Tummurra, St Ives, Hornsby, Northern Beaches and beyond.

The Village Vet Killara

Phone:
02) 8350 5678

Address:
Shop 20, Philip Mall Kendall Street
West Pymble, New South Wales 2073

Hours:

The Village Vet Pymble

Phone:
(02) 9499 4010

Address:
Shop 20, Philip Mall Kendall Street
West Pymble, New South Wales 2073

Hours:

After Hours Emergency

NORTHSIDE EMERGENCY VETERINARY
Phone:
(02) 9452-2933
Address:
335 Mona Vale Road,
Terrey Hills NSW 2084
Hours: